Privacy Policy

Who we are

The CaBA website is administered by The Rivers Trust and adheres to The Rivers Trust’s Privacy Policy.

The Rivers Trust takes the privacy of the CaBA website very seriously and is committed to protecting your privacy online. All reasonable endeavours have been used to make sure that the content and accuracy of this website is consistent with normally accepted standards and practices.

This statement applies to the privacy and data protection practices which apply to The Rivers Trust website, operated by The Rivers Trust (registered charity no. 1107144).

We aim to safeguard our users’ privacy whilst provide a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service.

Transmitting information over the internet is generally not completely secure, and we can’t always guarantee the security of your data. Where possible, we have procedures and security features in place to try and keep your data secure once we receive it, but any data you transmit is at your own risk.

What personal data we collect and why we collect it

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:

” Fulfil your requests, for example entering data for questionnaires, participation in campaigns and provision of information.

” Provide a personalised service to you when you visit our websites e.g. by customising the content and or layout of our pages for each individual user.

” Record any contact we have with you;

” Prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf;

” In aggregate (and therefore anonymously) to profile your use of the websites and carry out research on our users’ demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the websites, and to enable us to improve our service to you; and

” Provide you with information which we think may be of interest to you, as explained below.

We collect data in real time in order to send you operational assistance emails in case your transaction is not completed.

When submitting your personal information, you will be given the option not to be included in mailings from The Rivers Trust (whether by post, e-mail or other electronic messaging, telephone or fax). If you do agree to receive this information and later decide that you no longer wish to be contacted, you can let us know by e-mailing: info@theriverstrust.org.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If we contact you by email, we will always give you the option to decline to receive further information from us in that manner.

Occasionally, we may use other companies to provide services on our behalf, including sending postal mail, e-mails and analysing data. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

We may disclose aggregate statistics about our site visitors to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information. We will use Google Analytics to provide this information.

We may disclose personal information if we receive a complaint about any content you have posted or transmitted to or from our site, if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of The Rivers Trust, its site or its visitors.

Except as indicated above we will not use or transfer this data to any third parties without your prior permission.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Any personal information submitted via our websites or by text is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website: https://ico.org.uk/for-organisations/guide-to-data-protection/.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

If you would like to review or revise information you have previously provided to us online, you may do so by emailing info@theriverstrust.org.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Links to other sites

Please note that this site contains links to other websites, this privacy policy only applies to this site. We are not responsible for the content shown on third party websites.

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